January 20, 2006: Customers Report Major Salesforce.com Outage

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Here was the batch of communications with eWeek that lead to the explosion of quotes last February. It’s kind of fun making the news! I think I was irritated that day because I couldn’t get any work done with the outage.

“Since the launch of Winter ’06, the intermittent outages have become more frequent,” Ervin wrote in an e-mail to eWEEK.

“There have been mornings where features such as ‘advanced search’ were unavailable for 45 minutes. Another day where the ‘login’ server was unavailable for about 30 minutes….Currently the servers are completely down and have been since 10 am Pacific Standard Time.”

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